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07-25-2022 09:09 AM
Hi Team,
I'm trying to fetch the count of total number of times the catalog item is used by the end user.
Please help me the get the count. It is really required to fetch the report.
Appreciate your answers !
Advance thanks,
Chandana
Solved! Go to Solution.
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Customer Service Management

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08-07-2022 06:09 AM
Hello,
If you are fine with my response, Please hit like and mark my response as correct if that helps.
Regards
Regards,
Musab

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07-25-2022 09:20 AM
Hello,
You can try creating simple report on sc_req_item table and Group by 'Item' field and type should be 'bar' no ?
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab

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07-25-2022 09:21 AM
Hello Chandana,
if you are interested in how often a Catalog Item was submitted you can just go on the Requested Item table and filter for the Catalog Item you are interested in in the Item column.
Here in this example I foltered for "Apple iPad 3"
I hope that helped!
Greetings,
Sören

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08-07-2022 06:09 AM
Hello,
If you are fine with my response, Please hit like and mark my response as correct if that helps.
Regards
Regards,
Musab
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04-14-2025 08:32 AM
These responses do not address record producer usage. It also does not address who opened a catalog item but did not submit it upon viewing it.