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06-20-2024 02:31 AM
Hi all,
I have a name value pair field type on RITM table. My trigger on flow designer is through service catalog. I am finding it difficult when trying to update the name value pair field on RITM from flow designer. Can someone help me with syntax or procedure on how this can be done.
P.S: Looking for a solution to do this without a custom action as we need to do this from multiple places in Flow designer.
Thanks in advance,
Sruthi.
Solved! Go to Solution.
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06-20-2024 04:36 AM
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06-20-2024 04:15 AM
I am afraid the only option at this moment is to use a custom action. Just curious: what's the difference between a custom action and an oob action for this? You will need to apply it no matter what the solution is.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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06-20-2024 04:39 AM
Hi Mark,
Thanks for the swift response. I agree, there isn't much difference between the actions. But I am struggling in returning the value, from action to flow designer, to populate the field. Would appreciate some pointers to achieve this.
Thanks and Regards,
Sruthi.
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06-20-2024 04:36 AM
HI shruti,
You can use {"key":"value"}
Result
Thank you!!
Vishakha Y
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06-20-2024 05:08 AM
What does your action currently do? What is the output you now have?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark