How to redirect to portal using UI action

[kumaraj]

Hi All,

Greetings,

I have a requirement where I need to create an UI action on workspace on case form. When user open a case, click it then it should redirect the user to a catalog item form and pass that particular case number on catalog form filed "case number"

Catalog form name is - Order form

link to catalog item = https://abc123.service-now.com/csp?id=sc_cat_item&sys_id=89c4bd0f1b0455105f5bfd115b4bcb9a&referrer=popular_items

How can we achieve this, I mean what could the code?

[Mohit Kaushik]

Hi Kumaraj,

The redirection in your workspace UI action is in client side code or server side code?

If client side then below code can help you to redirect users.

var url ='/csp?id=sc_cat_item&sys_id=89c4bd0f1b0455105f5bfd115b4bcb9a&referrer=popular_items';
top.window.open(url);

If it is server side then below code should help you.

var url ='/csp?id=sc_cat_item&sys_id=89c4bd0f1b0455105f5bfd115b4bcb9a&referrer=popular_items';
action.setRedirectURL(url);

Please mark this as correct and helpful if it resolved the query or lead you in right direction.

Thanks,
Mohit Kaushik
Community Rising Star 2022

[ColeM]

Hi, I had success with the following line of code in the workspace section of a client side UI action.  

location.replace('<Your URL here>');

[Kyle_Commette]

This is exactly what I needed. Thanks for the pic Cole!