How to remove time stamp and name from additional comments or Work notes from the Activity?

sriram 1
Tera Contributor

I would like to remove the timestamp and user name from the activity log in Incident table. Could someone please help me with this?

sriram1_0-1750143150549.png

 

1 ACCEPTED SOLUTION

@sriram 1 

what's your actual business requirement?

You can always inform your customer that it's a OOTB platform behavior and train the users.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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7 REPLIES 7

J Siva
Tera Sage

Hi @sriram 1 
It's not possible.
The primary purpose of the activity log is to track who made updates and when they were made.
Regards,
Siva

sriram 1
Tera Contributor

Hi Siva,

 

Thanks for the quick reply, There is no solution or its not recommended?.

@sriram 1 No it' not possible. It's OOB behavior.

sriram 1
Tera Contributor

Where can we find that behavior, UI Macros or some where.