How to restrict "open record" ui action pop up for non admin users.

[ReeshmaN1795229]

Hi, 

I am unable to disable the "Open Record"  UI action pop-up for non-admin users. Can someone please help me with this? Non-admin users should not open records to see detailed information about the group.

note:- "glide.ui.clickthrough.popup.direct"sys property is already made to 'false'.

Regards,

Reeshma

[SanjivMeher · Accepted solution]

Can you check the below thread? You should try out some of the solutions mentioned in the thread. OOB there is no role based restriction.
https://www.servicenow.com/community/developer-forum/limit-access-to-the-quot-preview-this-record-qu...

[ReeshmaN1795229]

HI,

1. I tried with below. Still unable to achieve it.

1. Create a new View for reference icon pop up. Link 
2. Add the view rule based upon the popup view Link

2. I also try with "ref_decoration_disabled=true" as well. But her for admins also the "i" icon disappears.

Any other suggestion please?

[ReeshmaN1795229]

Hi,

I tried the above solutions but was unable to achieve them, such as creating a sys_popup view rule and adding "ref_decoration_disabled=true" in the field attribute. 

Any other solutions please?