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05-29-2024 03:45 AM
Hi All,
I have observed that the recent servicenow upgrade has given a new field 'Value' in catalog UI policy Action.
And when 'Set Value' check box is selected, we get field to autopopulate the Value.
I would like to know, would this field work as reference qualifier? (as in, can we give a javascript inside this field? or it should be a direct hard coded string value?)
Thanks in advance,
Sruthi.
Solved! Go to Solution.

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05-29-2024 04:10 AM
Hi Sruthi,
The value action just runs g_form.setValue(field, value), it's not intended for computed values by invoking a javascript function
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10-05-2024 06:37 AM
Ok, HUGE thanks.
I have absolutely no idea how this is possible, but turns out we have the 'Value' not added to the form.
So it does indeed work exactly how I thought it is supposed to., thanks.
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05-30-2025 12:54 AM
whenever you got it please update, I'm also facing same issue
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07-24-2025 11:08 AM
Hey @AbhishekS603265
I was also facing difficulty while working with value action; however, after giving some random shots, it worked for me.
Let me know if you are still having issues.
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07-24-2025 10:29 PM
yes, still I'm facing same issue
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07-29-2025 03:30 AM
Hey @AbhishekS603265
Can you share your use case please?