How to use Value Action field in UI policy action

[sruthi22]

Hi All,

I have observed that the recent servicenow upgrade has given a new field 'Value' in catalog UI policy Action.

And when 'Set Value' check box is selected, we get  field to autopopulate the Value.

I would like to know, would this field work as reference qualifier? (as in, can we give a javascript inside this field? or it should be a direct hard coded string value?)

Thanks in advance,

Sruthi.

[Kieran Anson · Accepted solution]

Hi Sruthi,

The value action just runs g_form.setValue(field, value), it's not intended for computed values by invoking a javascript function

[Brad Bowman]

This seems very limiting.  I bet you can figure out how to make it more useful by accepting something like 

g_user.userID or setting the value to anything dynamic.

[Zmud1]

Hi @Kieran Anson  can you elaborate on that?  I swear to God, this action does nothing for me. When I set the Value Action to Set Value nothing happens. I thought that there would be a string field shown where I populate what I would like to set the new value to, but nothing happens. 

What does this field do?

[Kieran Anson]

If you don't see the field, make sure you're on WDC or later. You may need to add the field onto the form if you don't see it.