How to validate the file attached to catalog before submitting the request

[Ramya Sanaboyi1]

I want to validate the attachment name, format and the data in the file before submitting the catalog request.

[Yashsvi]

Hi @Ramya Sanaboyi1,

This is highly not recommended by ServiceNow.

Please refer to the following thread:

https://www.servicenow.com/community/itsm-forum/attachment-name-and-type-validation-before-submittin...

Thank you, please make helpful if you accept the solution.

[Sandeep Rajput]

@Ramya Sanaboyi1 Please refer to this thread https://www.servicenow.com/community/now-platform-forum/validate-attachment-type-of-a-catalog-item-t... 

https://www.servicenow.com/community/now-platform-forum/verify-if-an-attachment-is-pdf-or-not-before...

and check the responses provided by the experts. 

Hope this helps.

[Ramya Sanaboyi1]

Hi @Sandeep Rajput , thanks for the reply.

I tried the script from this post, but it is working in the backend only. I need this to work in csm portal as well. Can you pls help

[Sandeep Rajput]

@Ramya Sanaboyi1 For Service Portal you can take cues from this question https://www.servicenow.com/community/developer-forum/check-the-content-type-of-attachment-on-service...