I can't edit State field on Edit Items when trying to bulk-edited on Workspace

JRY
Mega Guru

Hi,

I'm attempting to bulk edit the state field in the CSM workspace. I have admin access, but I can't edit it. I attempted to create an ACL for list_edit, but that too did not work. Can somebody assist me with what is missing on my end?

JRY_0-1734121961449.png

Thanks,

JRY

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@JRY 

try checking field level WRITE ACL on state field on your table

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@Ankur Bawiskar 

I have validated ACL's and i can see there is a ACL which is for admin still I can't edit state field

JRY_0-1734375747271.png

 

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@JRY 

try checking field level WRITE ACL on state field on your table

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

I have validated ACL's and i can see there is a ACL which is for admin still I can't edit state field

JRY_0-1734375747271.png