I would like to display a “List layout” for a column in CSM.

[keisuke miya]

Hello everyone,

I would like to confirm to change the column order in which the Line items and each task appears in the CSM. I would like to edit the above using the list layout.

• For example, go to ALL>Customer Oders and open the Order record.
• Select Order Line Items.
• Right click on any of the columns.
• The list layout does not appear in Configure.
  note: The listout will be visible to anyone with the Admin role.

I am not sure if this is ACL related or some other configuration issue and would like to know how to handle this.

[Medi C]

Hi @keisuke miya,

Please check if "Elevated Privilege" is checked for the personalize_list role.

Make sure it’s unchecked.

[Medi C]

Hi @keisuke miya,

Was this helpful? Is the issue resolved?

[Vishal Jaswal · Accepted solution]

Hello @keisuke miya 

• Check User Roles: Verify you or all such users have the personalize_list role assigned (table: sys_user). 
• Elevated Privilege: Ensure "Elevated Privilege" is unchecked for the personalize_list role in the User Roles table (sys_user_has_role). 

[keisuke miya]

Hi @Vishal Jaswal  @Medi C 

Thanks for sharing the procedure!
I solved the problem by applying personalize_list to sys_user.