Inbound Email Action to Parse an email

[PV MADHU1]

Hi All ,

Looking for  a Solution to Parse an email received from CRM  to create a record in Accounts Table in CSM . 

The Email contains the values of the all fields names in Accounts Table  . Has anyanyone implemented similar Solution . Is yes please share your thoughts with the script which was used to acheive the result . 

[ersureshbe]

Hi, In OOB - the expected solution is there. Pls check below and take as reference and modify based on your business reuqirement.

[PV MADHU1]

Thank you , I am looking to create a new record based on a unique subject and then parse the fields from the email and update the Accounts table with the fields available in the body of the email . 

[PV MADHU1]

Hi Suresh, 

No. There is not a OOB solution available . I am looking for a record to be created in Accounts table with feilds to be parsed from the email with a specific subject . The email is sent by a Generic account by thirdparty application. No Case to be created .