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Is it possible to check how many users are accessing each page of Service Portal

KD10
Kilo Contributor

Hello


I want to know how many users are accessing each page of Service Portal (sp_page).

Does Servicenow have a feature to check?

I found the Transaction logs, but it is hard to find the desired log.
https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/time/reference/r_TransactionLogs.html#r_TransactionLogs

1 ACCEPTED SOLUTION

Matthew Glenn
Kilo Sage

Have you tried looking at the sp_log table? You report off of the individual page views from there.

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2 REPLIES 2

Matthew Glenn
Kilo Sage

Have you tried looking at the sp_log table? You report off of the individual page views from there.

KD10
Kilo Contributor

hello,Mr.Matthew Glenn

Thank you, I found a good community article.

service portal usage reporting
https://community.servicenow.com/community?id=community_question&sys_id=d5fa47addb5cdbc01dcaf3231f961900

I was able to make a good report.