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‎08-02-2019 12:17 AM
Hello
I want to know how many users are accessing each page of Service Portal (sp_page).
Does Servicenow have a feature to check?
I found the Transaction logs, but it is hard to find the desired log.
https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/time/reference/r_TransactionLogs.html#r_TransactionLogs
Solved! Go to Solution.
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Customer Service Management
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‎08-04-2019 11:22 PM
Have you tried looking at the sp_log table? You report off of the individual page views from there.
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‎08-04-2019 11:22 PM
Have you tried looking at the sp_log table? You report off of the individual page views from there.
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‎08-06-2019 03:51 AM
hello,Mr.Matthew Glenn
Thank you, I found a good community article.
service portal usage reporting
https://community.servicenow.com/community?id=community_question&sys_id=d5fa47addb5cdbc01dcaf3231f961900
I was able to make a good report.
