key to link sn_customerservice_registration and sysapproval_approver

[Yuki21]

Hello.

I want to set the value of a specific record in sn_customerservice_registration to sysapproval_aprover in Flow Designer.

Is there a key that links sn_customerservice_registration and sysapproval_approver?

Please tell me whether it is possible or not.

[Brad Bowman · Accepted solution]

If you look at a list view of the sysapproval_approver table, you'll see the source_table = sn_customerservice_registration, then to identify the specific registration request 3 more string fields are used.  These fields aren't used for task-related approvals (RITM, CHG,...)

register_account

register_email

register_name

[Yuki21]

Hello.

Thank you.
Helpful!