knowledge feedback task module needs to be acctivated for agents

[GouriS]

Hello everyone ,

how to Ensure that  KFTs can be created manually by members of the team 

[Community Alums]

Hi @GouriS ,

Please follow this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712422

[GouriS]

Thank you for your quick response but can we create knowledge feedback task manually without rating the article ?