Need to bring Compose email UI action for Classic UI

[Pavan Vasudeva]

There is a OOB UI action called Compose email (0bdd499d77773300112f8b51a9106179) written for Workspace UI and i wanted to show that UI action on Classic UI. Hence, I checked the Form actions like Form button, Form context menu etc.. but the UI action is not working as it works on Workspace UI. I even tried copying the script section from workspace script to normal script section of the ui action, still not working. Below are the screen shots.

How it works on workspace UI :

It is being displayed on classic UI if check any form action but it not working at all when click on it. Below is the screen shot. 

Kindly help me to make it work on Classic UI as well. Your help will be appreciated :). Thank in advance.

Regards,

Pavan

[Aman Kumar S]

Hi @Pavan Vasudeva ,

Why do yo want to use compose mail, we already have OOB functionality for that.

Read more about it:

https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/administer/notification/conc...

[Pavan Vasudeva]

Dear Aman, Thanks for the response :), I am really thankful. I also have seen that and tried to convey the same but it is a client requirement to show that UI action itself.

[Aman Kumar S · Accepted solution]

You can below solution

https://www.servicenow.com/community/developer-forum/how-to-compose-an-email-and-have-that-same-emai...

[Pavan Vasudeva]

They have missed to add table name but it was helpful, Thank you Aman.