Need to bring Compose email UI action for Classic UI

Pavan Vasudeva
Tera Contributor

There is a OOB UI action called Compose email (0bdd499d77773300112f8b51a9106179) written for Workspace UI and i wanted to show that UI action on Classic UI. Hence, I checked the Form actions like Form button, Form context menu etc.. but the UI action is not working as it works on Workspace UI. I even tried copying the script section from workspace script to normal script section of the ui action, still not working. Below are the screen shots.

 

How it works on workspace UI :

PavanVasudeva_0-1684403652158.png

 

It is being displayed on classic UI if check any form action but it not working at all when click on it. Below is the screen shot. 

PavanVasudeva_1-1684403735388.png

 

Kindly help me to make it work on Classic UI as well. Your help will be appreciated :). Thank in advance.

 

Regards,

Pavan

1 ACCEPTED SOLUTION
4 REPLIES 4

Aman Kumar S
Kilo Patron

Hi @Pavan Vasudeva ,

Why do yo want to use compose mail, we already have OOB functionality for that.

Screenshot (24).pngScreenshot (25).png

 

Read more about it:

https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/administer/notification/conc...

Best Regards
Aman Kumar

Dear Aman, Thanks for the response :), I am really thankful. I also have seen that and tried to convey the same but it is a client requirement to show that UI action itself.

They have missed to add table name but it was helpful, Thank you Aman.