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08-04-2022 02:38 AM
Hi Team,
IF you see below there is an attachment attached to the case form.
Our requirement is , once we click on the the 3 dots and select "Email",the attachments which are here should get copied to the email form as below:
Solved! Go to Solution.

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08-04-2022 02:39 AM
Hi check the answer here
https://community.servicenow.com/community?id=community_article&sys_id=15fc554edba4d010414eeeb5ca9619c0
Harish

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08-04-2022 02:39 AM
Hi check the answer here
https://community.servicenow.com/community?id=community_article&sys_id=15fc554edba4d010414eeeb5ca9619c0
Harish