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Need use cases on CSM

shaik_irfan
Tera Guru

‎08-22-2019 02:55 AM

Hi,

We are going to implement CSM in our organization. Can anyone please help me with some use cases if you have any.

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hvrdhn88
Giga Patron

‎08-22-2019 03:00 AM

adding one url here, kindly have a look. 

 

https://www.servicenow.com/products/customer-service-management.html

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