Not Authorized Error

[SS6]

Hi All,

when i try to create a "Contact" using Case User by clicking on the NEW uiaction I get "Not Authorized" error.

I have checked the ACLs with respect to the contact table and  case user has all the required roles.

What should be the next trouble shooting steps ?

[SanjivMeher]

what is the UI page you see on the address bar. You should check that

[SS6 · Accepted solution]

Yes the UI action was pointing to a record producer and it had a user criteria blocking the user resolved it by making changes to AVAILABLE FOR.