On-call Scheduling notification-

[arpita roy1]

Hi All,

I have a requirement for on-call schedule for roster.

I want to send an email notification to a person working in a particular shift. If a group A is working in Shift A- 6am - 2pm then

• if a incident is raised in shift A should be assigned to a person who is working in shift A.
• an email notification should be sent to the person to whom the incident is assigned.

I want to sent a roaster whenever a shift is created or updated

if user accepts the roaster a confirmation should be sent to the manger of the group and the user who has accepted the roster.

Please help if anyone is aware of this requirement and can help with full details about this functionality

[Ashutosh Munot1]

Hi,

This notification is trigger using this script include: OnCallRemindersNG

you need to edit the function sendEmails and getStyle

Thanks,
Ashutosh

[arpita roy1]

I tried searching this but could not find the script include. 

[arpita roy1]

I need to send report or a link of dashboard when the shift starts kind of automating the notification for every shift start. and want to custom the schedule sent for primary contact by removing there contact number.