Playbooks for portals - Page not found for playbook content item

priya_m_service
Kilo Contributor

#playbooks #playbookforportal

 

I am trying to create a new content item for playbooks on portals. When I click on "try it", it just shows a page not found error. For context, I am trying to follow this exact tutorial. I have a record generator and using the case playbook for product support OOTB playbook. This seems to work on the incident table (from this video: https://www.youtube.com/watch?v=iLd4beisDlA), but not on the case table. 

 

https://www.servicenow.com/community/now-platform-articles/playbooks-for-portals-washington-dc-take-...



Opens this page first

priya_m_service_1-1744761602176.png

 

 

and immediately redirects to

priya_m_service_0-1744761391872.png

 

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