Question regarding HI Service Portal

[miloszkucmierz]

Is it possible to link several companies under one HI Portal account?

For example I would like to have 3 separate Prod instances and attached non-prod that are attached to 3 diffrent Company profiles but technically being the same company.

[anjalichoudhary]

Hi Milosz,

Yes you can have one HI Portal Account for multiple clients within one Company.

Below link will help you to know more about HI Portal:

HI Administration

Regards,

Anjali

[GaberaFigueiro]

Hi Milosz,

You can have access to all instances under the companies that you are associated to. You can be associated to multiple companies through Servicenow partnership program. On the partnership programs there are parent and child companies. A user from a parent company can access the instances on the parent and child companies, but a user on a child cannot access the instances from the parent company.

See the procedure to create relationships between companies:

1. Go to the Partner Portal at http://partners.servicenow.com/ and on the Deployment Registration tab, click the link to and complete the Deployment record request.

2. ServiceNow Partners | How You Should Request Access to Customer Instances

ServiceNow   Customer Service System (this link is accessible for partners)

[shivanipatel]

Milosz,

We are glad you took advantage of the ServiceNow Community to learn more and to get your questions answered. The Customer Experience Team is working hard to ensure that the Community experience is most optimal for our customers.

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Thanks,

Shivani Patel