Real-Time Transcription for ServiceNow Voice
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11-24-2024 07:18 PM
Hi, everyone!
I found ServiceNow Voice has to be setup in amazon connect.
Does ServiceNow Voice can be integrated with other cloud center providers?
Is there a list of the cloud center providers which can be integrated with ServiceNow voice.
Thank you!
https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/product/cloud-call-center/...
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Customer Service Management
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11-24-2024 11:21 PM
From the lab instance, I only found the servicenow voice with Amazon connect plugin. Is there any other plugins can intergrate servicenow voice with other cloud center providers?