Reminder notification based on sla timing

Dipali_Pawar
Tera Contributor

Hi , I have created 7WD sla on custom task table and I want to send reminder notification when sla has 3 days left . I have created event and notification on approval table using schedule job i tried but it's not working. 

 

could you please help me with this

1 REPLY 1

AshishKM
Kilo Patron
Kilo Patron

Hi @Dipali_Pawar ,

Share the event trigger point details, how event is calculating the last 3 days for notification. 

 

-Thanks,

AshishKM


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