Targeted Communications - Publication Notification

Goodness Ngodig
Tera Contributor

Why does a new Publication notification get inserted to notification table each time a test publication is created and an email notification is sent. This is captured in update set. What business rule is responsible for this and how can it be switched off?

2 ACCEPTED SOLUTIONS

Vytesh Ramesh
ServiceNow Employee
ServiceNow Employee

Yes, if thats how platform update sets behave, then it is an expected behavior. Targeted communications is an application built on top of core platform. All metadata is captured is update sets. If this update set contains notifications for test publications, which you dont want to move across instance, you can ignore the update set entry based on your use case.

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@Goodness Ngodig 

This is per design, Notification record is created per publication. On the publication publish date, publication notification will be sent to users in recipient list, we are shipping a Publication notification template.  

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@Goodness Ngodig 

This is per design, Notification record is created per publication. On the publication publish date, publication notification will be sent to users in recipient list, we are shipping a Publication notification template.