Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Terms and Conditions to login in CSM

User562179
Tera Contributor

Is there a way I can configure that when a customer logs in our CSM Portal, they are requested to accept Terms and Conditions to login?

Also, I need to save somewhere the answer the client gave (accept/reject).?

Thank you!

1 REPLY 1

Musab Rasheed
Tera Sage

Hello,

Check these links

https://community.servicenow.com/community?id=community_question&sys_id=e18f76e9db58dbc01dcaf3231f96192d

https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-communities/task/create-terms-conditions.html

https://community.servicenow.com/community?id=community_question&sys_id=b9efd547db1d13407b337a9e0f961991

https://community.servicenow.com/community?id=community_question&sys_id=2e2a1dab1b435090305fea89bd4bcb0f

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab