Timesheet Approval Notification

[Jason116]

I'm trying to configure the following requirement and would appreciate some guidance.

When a user submits a time card against a project task, an email notification should be sent to the PM of the related project, notifying them that a new time card is awaiting approval.

I'm just not sure how to configure the logic so that the notification is sent specifically to the Project Manager of the related Project

[Ankur Bawiskar]

@Jason116 

Is this not happening OOTB?

check this

Time Card Approval : OOTB approval notifications ? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Jason116]

Yes, the approval is being routed correctly; however, we also want a notification to be sent so the Project Manager is aware that timesheets are awaiting their approval

[Ankur Bawiskar]

@Jason116 

then did you configure that? what's not working as expected?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Jason116]

The policy is working as expected, and we’ve configured it correctly—however, this is separate from the email notification.

What we’re trying to do, as outlined in my original post, is create an email notification. The policy simply assigns the approval action to the Project Manager so they can approve or reject it, but it doesn’t alert them directly. Unless they manually check ‘My Approvals’, they won’t know that a time card is awaiting their attention. That’s why we want to trigger an email notification—to ensure they’re aware that a time card has been submitted and is pending their approval