${URI_REF} not working in email template

kanishka_bhasin
Tera Contributor

I am working on a functionality where notification will be sent when case is assigned to an assigned group, it will contain link to the case. For this email template is used where ${URI_REF} is not working. Please suggests if there are any workarounds.

 

Thanks,

Kanishka

11 REPLIES 11

Hi @kanishka_bhasin ,

 

Could you please share the screenshot of HTML code ?

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

@kanishka_bhasin  , did you tried the solution which I had Provided?

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar