When No is clicked in KBA's Helpful widget, I receive error 'The page you are looking for could not be found.

[Jim50]

Hi, 

When I click on No for Helpful in a KBA, I receive an error "The page you are looking for could not be found." and it is listing kb-feedback-task-modal in the search field. 

I have looked at the Knowledge Article Content widget, and the related link Angular nt_templates, and it's listed, and I have also compared configuration to another instance and it appears to be the same. 
Does anyone know why it can't bring up the feedback template with the choices? 

Thanks,
Jim.

[Jim50 · Accepted solution]

Update; We never found a solution to this issue. We have cloned our Production instance to our sub instance where this issue was being experienced and it has been resolved.

[Jim50]

Thank you. I will note this we experience this issue again.

[devakidivya]

I got the same issue ,When No is clicked in KBA's Helpful widget, I receive error 'The page you are looking for could not be found.And checked the above solution but its giving same error ,Can any one Resolve this issue