Write access for Assignment Group Field

Insider
Giga Guru

Hi Community,

The issue is I have an ACL already configured for Assignment Group field saying Role="No Body".

So, now even if i add new script or modify the role the ACL is not allowing any write access even for ADMINS.

So, Can you please suggest some actions which makes the Assignment group "Editable".

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Why not add another field level WRITE and add role as admin in that?

Even if 1 field level WRITE ACL evaluates to true the access will be given.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

13 REPLIES 13

Muhammad Khan
Mega Sage
Mega Sage

Did you check Admin overrides check box?

Is No Body a role which no one has?

Yes i did clicked admin over rides check box.

Yes NoBody is a role which cant be reversed.

If Admin overrides is checked then it should allow admins to edit it. If that ACL is on the Parent table, then as per my knowledge Admin override will give write access to admins in the parent table only if other ACLs are defined in child table. For child table you might have to create a new ACL and check/true the admin overrides check box.

Also give it a try to this as well, go to the dictionary of Assignment Group field in your table and look for the related list Dictionary Overrides, if a record exists for you table, then open that record, and if record does not exist then create a new for assignment group field and check/true the Override read only check box and keep Read only check box as false. 

See the below image for reference.

find_real_file.png

Hello Khan,

Thank you for your solution.

I created a new ACL on child table and made Admin overrides check box to true.

Still, the assignment group is not editable by users of the group.

And coming to the dictionary override, will the dictionary override work against the ACL on parent table?

 

Please suggest