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09-13-2022 06:40 AM
Hi Community,
The issue is I have an ACL already configured for Assignment Group field saying Role="No Body".
So, now even if i add new script or modify the role the ACL is not allowing any write access even for ADMINS.
So, Can you please suggest some actions which makes the Assignment group "Editable".
Solved! Go to Solution.
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09-14-2022 01:42 AM
Hi,
Why not add another field level WRITE and add role as admin in that?
Even if 1 field level WRITE ACL evaluates to true the access will be given.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-16-2022 02:37 AM
Hello,
I am not finding an option to create new Dictionary override.
Please help
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09-14-2022 12:43 AM
Hi,
What happens if you create another ACL to provide the write access on assignment_group field (like incident.assignment_group) to user with say itil role. Still then also the Assignment group is non editable?
Thanks
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09-16-2022 12:15 AM
Yes mahendra, not editable
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09-14-2022 01:42 AM
Hi,
Why not add another field level WRITE and add role as admin in that?
Even if 1 field level WRITE ACL evaluates to true the access will be given.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-14-2022 03:39 AM
Hi Ankur,
The assignment group which i need to be editable is on child table.
So, i wrote an Write ACL for the child table for assignment group field, keeping the parent table acl as Active.
This didn't work.
Please suggest.