Write access for Assignment Group Field

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Giga Guru

Hi Community,

The issue is I have an ACL already configured for Assignment Group field saying Role="No Body".

So, now even if i add new script or modify the role the ACL is not allowing any write access even for ADMINS.

So, Can you please suggest some actions which makes the Assignment group "Editable".

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Why not add another field level WRITE and add role as admin in that?

Even if 1 field level WRITE ACL evaluates to true the access will be given.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

13 REPLIES 13

Hi Ankur,

We should not create 2 ACL's on same field i guess, Can we?

Hi,

that's correct. But since in your case you want it to work on child you created it on child.

Now your child level field ACL will evaluate and give/deny access and you need not worry on parent ACL

What's the issue?

Did you debug the ACLs?

share what ACL you created?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Okay Ankur,

This i added in child ACL.

 gs.getUser().isMemberOf(current.assignment_group.toString()

then True.

Also i made Admin overrides to true, yet even i dont have edit access for assignment group field.

Hi Ankur,

Thank You, this worked. There was an active client script restricting the Assignmnt group field to be editable.

So, i made the client script inactive and wrote an ACL for the field.