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04-08-2025 07:41 AM
Hello - I'm going through workflows related to CWM, and while doing some work in SPW, noticed that CWM boards are not available in the List activity in SPW. I'd expect to see them listed under the Planning Items category:
I'm wondering if I missed a step in the configuration, or if this was an oversight in the implementation steps.
I found this documentation - Customize Lists in Strategic Planning Workspace
And this blog post - Configuring Lists in Configurable Workspace - ServiceNow Community
Wondering if the CWM product team has a recommendation?
Thanks.
Solved! Go to Solution.
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04-08-2025 08:07 AM - edited 04-08-2025 08:51 AM
Hi Jonah,
Can you add CWM Board to the below list and try?
http://<instance>/sys_ux_list_category.do?sys_id=7e387d6177711110137baba9cf5a99fe
Let me know if this helps please.
Thanks and Regards,
Sunil B N
Sunil B N
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04-08-2025 07:40 PM
Personal spaces wont be visible to other users apart from themselves. If you tie a board to a goal in CWM, it will come under the roadmap for that goal. Please let me know if that answers your question.

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04-08-2025 02:25 PM
@Namita Mishra - thank you! It was the security role that was both not limiting the list of CWM boards and personal boards. Once I logged in with my normal (non-admin) account I was only able to see the boards I expected.
I think with the Portfolio Plan, the issue is that there is not a field on the default form view for cwm_board that includes the portfolio. I checked both from CWM (edit board), and from SPW (list view > form). The other fields available that would provide context for other lenses are there (business unit, department, product, goal). Will I need to edit the view for this, or include the portfolio field in a cwm_board list view?
Any plans to includes some of these items in one of the upcoming releases of CWM?
Thanks again!
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04-28-2025 07:25 AM
Hi Jonah,
You can go ahead customise theDefault form view for the CWM Board.
Please let me know if that helps.