- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago - last edited 3 weeks ago
I have created my board, added my conditions to filter for the work type needed, but when I click to open a list item it does not take me to that page and I also cannot open it in a new tab; it only opens a blank tab that does not load. Will the function to click/open list items be available in the future?
Currently, in classic, this is a highly used function to quickly navigate between pages to complete validation without having to constantly toggle back/forth and wait for pages to load.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
@IT GovernanceClicking on the short description opens the item details on right side panel. You can see the details and values of multiple fields there. To your question on opening the record in a new browser tab, that's not supported as of now. I have added this ask in our backlog to be considered in future.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago
ahoy @IT Governance,
could you share some more context, show us what you did, it's difficult to suggest something without the visibility.. this is not clear to give you meaningful help
✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I believe this is OOTB behavior and as per my understanding you can't alter this
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
@IT GovernanceClicking on the short description opens the item details on right side panel. You can see the details and values of multiple fields there. To your question on opening the record in a new browser tab, that's not supported as of now. I have added this ask in our backlog to be considered in future.