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Will we be able to open List items in a New Tab?

IT Governance
Tera Contributor

I have created my board, added my conditions to filter for the work type needed, but when I click to open a list item it does not take me to that page and I also cannot open it in a new tab; it only opens a blank tab that does not load.  Will the function to click/open list items be available in the future?

 

Currently, in classic, this is a highly used function to quickly navigate between pages to complete validation without having to constantly toggle back/forth and wait for pages to load.

 

6 REPLIES 6

glideFather
Tera Patron

ahoy @IT Governance,

could you share some more context, show us what you did, it's difficult to suggest something without the visibility.. this is not clear to give you meaningful help


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

 

CWM - Opening List Items.png

@IT Governance 

I believe this is OOTB behavior and as per my understanding you can't alter this

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

AishwaryaPrasad
ServiceNow Employee

@IT GovernanceClicking on the short description opens the item details on right side panel. You can see the details and values of multiple fields there. To your question on opening the record in a new browser tab, that's not supported as of now.  I have added this ask in our backlog to be considered in future.