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Will we be able to open List items in a New Tab?

IT Governance
Tera Contributor

I have created my board, added my conditions to filter for the work type needed, but when I click to open a list item it does not take me to that page and I also cannot open it in a new tab; it only opens a blank tab that does not load.  Will the function to click/open list items be available in the future?

 

Currently, in classic, this is a highly used function to quickly navigate between pages to complete validation without having to constantly toggle back/forth and wait for pages to load.

 

1 ACCEPTED SOLUTION

AishwaryaPrasad
ServiceNow Employee

@IT GovernanceClicking on the short description opens the item details on right side panel. You can see the details and values of multiple fields there. To your question on opening the record in a new browser tab, that's not supported as of now.  I have added this ask in our backlog to be considered in future. 

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6 REPLIES 6

Thank you Aishwarya.  For the work I do I need to see the tasks and artifacts (in classic it was called the Planning Console) so the side panel that opens only displays details. 

Tanushree Maiti
Tera Patron

Hi @IT Governance 

 

" open List items in a New Tab" is NOT supported feature in ServiceNow .

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti