laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
Danish_208
Tera Explorer

Hi All,

Just wrapped up building the 'HelpNow Tracker' application using the ServiceNow Build Agent.


Prompt Used:

Create a custom application named ‘HelpNow Tracker'. This application is designed to enhance emergency medical response by helping users quickly locate the nearest hospital with the lowest congestion level and providing the option to notify the hospital before their arrival. The system also enables users to identify, connect with, and track the nearest available ambulance in real time during emergencies. By integrating location services, hospital capacity data, and ambulance availability, the application streamlines critical decision-making and reduces delays in receiving medical assistance. It serves as a unified platform that improves coordination between patients, hospitals, and ambulance services, ultimately ensuring faster and more efficient emergency care.


Build Agent delivered the below functionalities: 

Core Infrastructure: 

  • 3 Custom Tables with comprehensive schema and API access 
  • 5-Tier Role System for security and access control 
  • Intelligent Business Rules for automatic congestion calculation 
  • React-Based UI with real-time updates and modern design 

Emergency Request Form: 

  • Location detection using browser geolocation 
  • Automatic hospital and ambulance assignment 
  • Priority-based triage system 
  • Real-time validation and feedback 

 

🏥 Hospital Dashboard: 

  • Real-time capacity monitoring 
  • Visual congestion indicators 
  • Occupancy rate calculations 
  • Specialty tracking 

 

🚑 Ambulance Tracker: 

  • Live fleet status monitoring 
  • GPS location tracking 
  • Equipment level indicators 
  • Response time analytics 

 

📋 Emergency List: 

 

  • Comprehensive incident tracking 
  • Status filtering and search 
  • Response time calculations 
  • Real-time updates every 30 seconds 

 

 

🚀Key Features: 

 Real-Time Updates - Dashboard refreshes every 2 minutes automatically 
 Interactive Visualizations - Charts, graphs, and progress bars 
 Performance Benchmarking - Color-coded performance indicators 
 Mobile Responsive - Works on all devices 
 Export-Ready Data - All metrics calculated and displayed clearly 

 

 

Performance Dashboard Tab 

Your HelpNow Tracker now includes a comprehensive analytics dashboard with: 

 

🔍Overview Metrics: 

  • Total emergencies tracked 
  • Active emergencies in real-time 
  • Completed cases today 
  • Critical cases requiring immediate attention 
  • Available ambulance count 
  • Hospital occupancy rates 
  • Overall system success rate 

 

️ Response Time Analytics: 

  • Average and median response times 
  • Performance breakdown by priority level (Critical, High, Medium, Low) 
  • Response time distribution charts 
  • Performance grading system 
  • Benchmarking against emergency response standards 

 

🏥Hospital Capacity Analytics: 

  • Real-time bed utilization rates 
  • Congestion level monitoring 
  • Hospital ranking by occupancy 
  • System-wide capacity overview 
  • Visual capacity indicators 

 

🚑Fleet Performance Analytics: 

  • Ambulance utilization rates 
  • Status distribution (Available, Dispatched, En Route, etc.) 
  • Equipment level analysis (BLS, ALS, Critical Care) 
  • Fleet efficiency metrics 
  • Response capacity assessment 

 

🎯Emergency Type Analysis: 

  • Distribution of emergency types (Medical, Trauma, Cardiac, etc.) 
  • Priority level breakdown 
  • Case volume trends 
  • Key insights and patterns 

 

📅Temporal Analysis: 

 

  • 24-hour emergency patterns 
  • Weekly distribution analysis 
  • Peak hour identification 
  • Time-based insights (Morning, Afternoon, Evening, Night) 
  • Staffing optimization recommendations 

 


Ambulance Tracker.pngDashboard.pngEmergency Requests.png

 

Hospital Status.pngRequest Emergency.pngimage (1).jpgimage (2).jpgimage (7).png




It's time to check how it works in ServiceNow:


This challenge is a brilliant showcase of what’s possible with Build Agent in ServiceNow.
Can’t wait to build more and explore!

#ServiceNow #ServiecNowWithBuildAgent #BuildAgent #GenAI
#BuildWithBuildAgent #ServicenowCommunity
#NowPlatform #Learning

https://www.linkedin.com/posts/danish-kamraan-8334b017a_servicenow-serviecnowwithbuildagent-buildage...

abhijain39
Tera Expert

@laurentapia 

 

🛡 Security & Solution Plan Management (SSPM) - Complete Enterprise Application #BuildWithBuildAgent

 

Transform Your Security Initiative Management in Minutes, Not Months!

I just built and deployed a comprehensive Security & Solution Plan Management (SSPM) application using ServiceNow's powerful Fluent API and modern development tools. This enterprise-grade solution handles the complete security initiative lifecycle from request to implementation.

 

🚀 What is SSPM?

A complete enterprise application that streamlines organizational security initiatives through automated workflows, risk assessment, budget tracking, and compliance monitoring. Built entirely with ServiceNow's latest development stack including React portals, Fluent APIs, and modern UI components.

Core Capabilities:

  •  Security Request Management - Capture and triage security initiatives with auto-assignment
  •  Solution Planning - Comprehensive design with risk assessment and cost analysis
  •  Multi-Stage Approval Workflows - Tech Review → Security Review → Budget → Implementation
  •  Implementation Tracking - Task management with progress monitoring and evidence collection
  •  Security Control Registry - CMDB-integrated control mapping and compliance tracking
  •  Executive Dashboards - Real-time KPIs, risk heat-maps, and budget analytics
  •  Modern Service Portal - Self-service request submission with mobile optimisation

 

💡 Key Benefits

For Organizations:

  • 🎯 60% Faster Request Processing - Automated triaging and routing
  • 📊 Complete Visibility - Real-time dashboards for executives and operations
  • 💰 Budget Control - Financial tracking and approval workflows
  • 🔒 Compliance Ready - Built-in mapping for ISO 27001, SOC 2, NIST, GDPR
  • 📱 Mobile-First - Works seamlessly on any device

For IT Teams:

  •  Rapid Deployment - Complete application in under 2 hours
  • 🔧 Zero Custom Code - Built entirely with ServiceNow native tools
  • 🔄 Two-Way Sync - Changes sync between forms and code automatically
  • 📈 Scalable Architecture - Handles enterprise-scale security programs

 

👥 Who Should Use This?

Perfect For:

  • 🏢 Enterprise Security Teams managing multiple initiatives
  • 👔 CISOs & Security Leaders needing executive visibility
  • 💼 Compliance Officers tracking regulatory requirements
  • 🛠 IT Operations implementing security solutions
  • 📋 Project Managers coordinating security programs

Ideal Use Cases:

  • Security risk assessments and remediation
  • Compliance initiative management (SOX, PCI, HIPAA)
  • Vulnerability management programs
  • Security tool implementations
  • Policy and procedure rollouts

 

 Why ServiceNow Made This Possible

Development Speed:

  • 🚀 2 Hours Total Build Time - From concept to deployment
  • 📝 TypeScript + React - Modern development experience
  • 🔄 Live Reload - Instant preview of changes
  • 🎯 Zero Infrastructure Setup - Everything runs on ServiceNow

Enterprise Features Out-of-the-Box:

  • 🔐 Role-Based Security - Granular access controls with 9 role hierarchy
  • 📊 Integrated Reporting - Built-in analytics and dashboards
  • 🔔 Notification Engine - Automated emails and alerts
  • 📱 Mobile Ready - Responsive design across all devices
  • 🔗 CMDB Integration - Native asset relationship management

ServiceNow Fluent API Power with #BuildWithBuildAgent:

  • 📋 5 Core Tables - Define complex data models in minutes
  • ⚙️ Business Rules - Automated workflows with simple TypeScript
  • 🎨 Modern UI - React components with ServiceNow integration
  • 🔒 ACLs & Security - Enterprise-grade access controls
  • 📊 Sample Data - Production-ready test records included

 

🛠 Technical Highlights

Built With:

  • Build With Build Agent
  •  
  • ServiceNow Fluent 4.x - Latest DSL for metadata definition
  • React 18 - Modern frontend with hooks and functional components
  • ServiceNow Table API - Real-time data integration
  • TypeScript - Type-safe development experience
  • Service Portal - Native ServiceNow portal framework
  •  

Architecture:

  • 5 Core Tables with full relationships and inheritance
  • 9 Security Roles with granular permissions
  • 13 Access Control Rules for table/record/field security
  • Multiple UI Pages for different user experiences
  • Comprehensive Test Suite with ATF integration

 

📈 Real Results

Immediate Value:

  • 10 Sample Security Requests deployed and ready
  • Executive Dashboard with live KPIs and analytics
  • Service Catalog Integration with record producers
  • Mobile-Optimized Portal for end-user self-service
  • Complete Documentation including deployment checklist

Deployment Metrics:

  •  2 Hours - Complete development time
  • 📱 100% Responsive - Works on all devices
  • 🔒 Enterprise Secure - Role-based access throughout
  • 📊 Analytics Ready - 6 pre-built executive reports
  • 🚀 Production Ready - Follows all ServiceNow best practices

 

🎯 Get Started Today

This application demonstrates the incredible power of ServiceNow's modern development stack. What used to take months of custom development can now be accomplished in hours using Fluent APIs, React components, and ServiceNow's enterprise platform.

Perfect for: Security teams, compliance officers, IT leaders, and anyone managing enterprise security initiatives.

Ready to transform your security program management?

 

💬 Questions? Let's Discuss!

I'd love to hear about your security management challenges and how applications like this could help your organisation. Drop a comment below or reach out directly!

#ServiceNow #SecurityManagement #FluentAPI #React #EnterpriseApplications #DigitalTransformation #CyberSecurity #Compliance

 

Built in under 2 hours with ServiceNow's Fluent API - proving that enterprise-grade applications can be both powerful and rapidly deployable!

 

#BuildWithBuildAgent #ServiceNow #ServiceNowCommunity

 

YouTube Link: Security & Solution Plan Management (SSPM) #BuildWithBuildAgent 

LinkedIn Post : BuildWithBuildAgent 

ExecutiveDashboard.pngScreenshot 2025-11-16 at 1.53.17 AM.pngSSPM Portal.pngSSPM Request List.png

 

 

 

 

Jamo_
Tera Contributor

Hey everyone,

I’ve been looking forward to the #BuildWithBuildAgent challenge, and it finally gave me the excuse to build something I’ve had sitting in the back of my mind for a long time.

 

Years ago, I worked on club management software for a country club in Illinois, and it always blew my mind that nothing out there felt modern, intuitive, or workflow-driven. Everything was clunky, stitched together, or stuck in the early 2000s.

 

So this challenge felt like the perfect moment to finally go build the version I always wished existed.

The app is called GimmeFore, and it’s a full golf club management platform built entirely on ServiceNow.


Step 1: Defining the App

The concept was pretty simple: create a real operational platform for a golf club — something that could handle members, food and beverage, retail, finance, and the swarm of workflows that happen every single day.

I wanted:

  • A member portal that feels like a modern consumer app

  • A POS system that actually tracks sales, inventory, and server activity

  • A Club Setup Wizard so you can configure a new club in minutes

  • A solid financial framework (GLs, budgets, departments)

  • Role-based access that matches how clubs actually run

  • Guided workflows for guest fees, tee times, merchandise, end-of-day closeout, etc.

To get the structure right, I ran a bunch of prompt tests through ChatGPT until the concept felt tight. Once I had the model in a good spot, I handed the full build prompt to ServiceNow’s Build Agent.
Build PromptsBuild Prompts


Initial 2 Prompts

Create a new custom application named GimmeFore with the scope x_than_gimmefore.

This application will serve as a full club management system for private golf and country clubs. It will contain data related to members, households, membership classes, minimum-spend rules, POS orders, inventory, charges, credits, statements, and tee time integrations.

Please scaffold the app and confirm readiness before we move to building the data model.

 

Prompt 2 for Build Agent:

In the GimmeFore app, create the following tables with fields and relationships.

1. gf_member

  • Member number (string, unique)
  • First name
  • Last name
  • Email
  • Phone
  • Status (choice: Active, Hold, Resigned)
  • Membership class (reference gf_membership_class)
  • Household (reference gf_household)
  • External tee sheet ID

2. gf_membership_class

  • Name
  • Code
  • Golf access (boolean)
  • Guest privileges (string)
  • Active (boolean)

3. gf_household

  • Name
  • Billing email
  • Billing cycle (choice: Monthly, Quarterly, Annual)

4. gf_guest_visit

  • Guest name
  • Host member (reference gf_member)
  • Visit date
  • Category (choice: Golf, Dining, Pool, Event)

    When complete, please create list layouts, form layouts, and related lists.



Step 2: Build Agent Output

Build Agent gave me a surprisingly strong foundation — full data model, tables, relationships, roles, navigation — all the framing you normally spend hours stitching together manually.

From there, I layered in the UI, workflows, and logic to turn it into something that feels like an actual club platform.

Member Portal

  • Manage households and dependents

  • Event registration

  • Dining and retail purchases

  • Profile management

  • Tee-time requests

  • Monthly statements (integration coming soon)

Member Portal.png

POS (Food, Beverage, Retail)

  • Menus and retail catalogs

  • Inventory tracking

  • Server-facing sales panels

  • Assigned tables/sections

  • Tax and discount rules

  • Item-level reporting

  • End-of-day reconciliation workflow

Club Setup Wizard

This is where Build Agent really shined. The wizard walks you through:

  • Club identity and settings

  • Sales areas (Dining, Bar, Pro Shop, etc.)

  • Menus and retail catalogs

  • Members and households (manual entry or CSV import)

  • Vendors and inventory

  • Financial controls

  • A final review/confirmation

GimmeFore Setup Wizard.png

You can fill it out step-by-step or use CSV templates to load things quickly.

Role-Based Access

Based on real club operations:

  • Club Admin

  • GM / Ops

  • Accounting / Finance

  • F&B Manager

  • Pro Shop Manager

  • Servers / Bartenders

  • Retail Staff

  • Committee Chairs (reporting only)

  • Member (portal)


Step 3: Lessons Learned

A few things stood out:

  • Build Agent handles large multi-table applications way better than I expected

  • CSV import patterns are incredibly simple to generate

  • The more I refined the prompts in ChatGPT, the more accurate the Build Agent output became

  • It corrected its own schema conflicts when I changed direction

  • Something like this used to take weeks… now it’s hours

I’m still polishing features (tee sheet, pace-of-play tracking, weather), but the core platform is done and fully functional.

 

This challenge really shows how far the platform has evolved.


Link to my LinkedIn Post

Tee's to Greens!
Jameson

Selva Arun
Mega Sage

🎉 Just completed the #BuildWithBuildAgent Challenge!

I built "GlowNow AI" - a complete e-commerce Beauty Products platform on ServiceNow just like Sephora. 

 

Built entirely using Build Agent in ServiceNow IDE with natural language prompts!

Initial Prompt: "Create an e-commerce platform for beauty products with product catalog, shopping cart, checkout, AI quiz for recommendations, and review system."

 

Key Features:
- Custom tables for products, orders, reviews
- Business rules for order number generation
- UI pages for catalog, cart, checkout, quiz

- Complete customer journey from browse to purchase

SelvaArun_1-1763246449014.pngSelvaArun_2-1763246467697.pngSelvaArun_3-1763246484995.png

 

SelvaArun_4-1763246498155.png

 

 Featuring:

AI-Powered Beauty Quiz for personalized product recommendations

SelvaArun_5-1763246522423.png

 

 

SelvaArun_6-1763246535091.pngSelvaArun_7-1763246545892.png

SelvaArun_8-1763246557908.png

 

SelvaArun_9-1763246567598.png

 

SelvaArun_10-1763246576070.png

SelvaArun_11-1763246586418.png

 


Product catalog with 10 beauty products

SelvaArun_12-1763246607216.png

 


Advanced review system (Top 10 & Bottom 10 reviews)

SelvaArun_13-1763246636624.pngSelvaArun_14-1763246654380.png

 


Complete shopping cart and checkout flow

SelvaArun_15-1763246670083.png

SelvaArun_0-1763246914667.png

 

SelvaArun_1-1763246937285.png

Backend order management with auto-generated order numbers

SelvaArun_17-1763246730269.png


Order tracking with different statuses

 

Please check out the LinkedIn for complete video: https://www.linkedin.com/posts/selvarun_buildwithbuildagent-buildwithbuildagent-servicenow-activity-...

 

#ServiceNow #LowCode #AI #BuildWithBuildAgent

DevvratS
Tera Explorer

I have recently created an application called 'Client Spark Sessions Manager' on my ServiceNow PDI using BuildAgent- and it was quick, easy, and completely no-code!

 

What does the app do?

The application was designed to organize client technology sessions—TED-style talks or Spark sessions. Its purpose is to showcase offerings, strengthen client relationships, and drive sales growth.

I recently managed a client event where we coordinated with over 100 existing clients for a workshop focused on current technology challenges, solutions, and the introduction of new offerings. The entire event was managed manually, highlighting the need for an efficient tool or application to support future events. Successful execution of such events has a direct impact on organizational sales and growth.

 

Key Features:
Event setup and scheduling
Automated client invitations and RSVP tracking
Attendance monitoring via QR code check-in
Participation tracking (polls, Q&A, gamification)
Post-event analytics with engagement scoring

Enhancements:
AI-driven personalization to suggest sessions based on client interests
CRM integration for targeted invites and follow-ups
Impact metrics like time saved, engagement rate, and potential sales uplift

 

Initial Prompt:-

Create an application to organise a client Spark session at your organisation to introduce your latest offerings, increase engagement and boost sales.

Purpose: Organize client tech TED or Spark sessions to introduce offerings and increase sales.

Requirements: 1. Event Setup & Scheduling: - Create event details (title, date, agenda, speakers). - Configure Spark/TED-style sessions. 2. Client Invitations & RSVP: - Automated email/portal invites. - RSVP tracking and confirmation workflows. 3. Attendance Tracking: - QR code or mobile check-in. - Real-time attendance dashboard. 4. Participation Monitoring: - Polls, Q&A, gamification for engagement. 5. Notifications & Reminders: - Pre-event reminders and personalized updates. 6. Post-Event Analytics: - Attendance reports, feedback collection, engagement scoring.

 

Building this app took minutes instead of weeks, proving how powerful BuildAgent is for accelerating innovation.

ClientProfile.jpggetStarted.jpgSpark.jpg

 

Link to my Linkedin Post:- 

https://www.linkedin.com/posts/dev-vrat-singh-54121a24_buildwithbuildagent-digitaltransformation-act...

 

#BuildWithBuildAgent

Krishnamoorrthy
Tera Contributor

Hello everyone,

I’m excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge, and the experience was truly remarkable!

The Build Agent in the ServiceNow IDE is a game changer. With just a few lines of prompt, I was able to create a fully functional custom app in minutes. It’s fast, intuitive, and empowers developers and process designers to innovate like never before.

Micro-Insurance Marketplace: On-Demand Coverage Made Simple!

The insurance industry is changing fast, and customers want flexibility, speed, and personalization. Traditional models often fall short for short-term needs like 1-day travel or event coverage.

That’s why we built Micro-Insurance Marketplace using ServiceNow Build Agent—a platform for instant, affordable, and tailored micro-policies.

 

Key Features:

  • AI Recommendations for personalized coverage
  • Instant Checkout via payment gateway integration
  • Customer Portal for browsing and purchasing policies
  • Analytics Dashboard for insurers to track revenue and trends

💡 Why it matters:
Micro-insurance opens new revenue streams for insurers and gives customers quick, hassle-free protection without paperwork.

 

👉 Prompt Used:
"Create an app called Micro-Insurance Marketplace with tables for Micro Policies and Customer Requests, AI-driven recommendations, payment integration, and dashboards for analytics."

MIMP.pngMIMP1.pngMIMP2.png

#BuildWithBuildAgent #InsuranceInnovation #HackathonReady #ServiceNow #AI #MicroInsurance

#BuildWithBuildAgent

 

Linkedin post

https://www.linkedin.com/posts/activity-7395649908332167168-e6n7?utm_source=social_share_send&utm_me... 

 

abbasshaik4
Tera Sage

Hi Everyone,

I hope all are doing well!

 

This is the first #BuildAgent challenge, and it was an overall Amazing experience!

 

Thanks to @laurentapia  and special thanks to @servicenow and @Earl Duque for making this demo video on BuildAgent

LinkedIn post: https://www.linkedin.com/posts/shaik-abbas-a947421a0_buildwithbuildagent-buildwithbuildagent-service...

#servicenow #servicenowcommunity #BuildAgent #BuildwithBuildAgentChallenge

 

Thanks & Regards,

Abbas Shaik

anandsuresh
Tera Contributor

Finally done with #BuildWithBuildAgent challenge on my PDI. (#buildwithbuildagent)

I wanted to build something to solve a problem that every company's management and teams have. Everyone knows SLA, but when we work for a client, we don't realize its importance until the annual review meeting happens. How many times have you faced a penalty from the client?

So, there comes in the "🛡️𝐒𝐋𝐀 𝐆𝐮𝐚𝐫𝐝𝐢𝐚𝐧🛡️" which not only provides a helping hand for the team management and the support teams but also saves you a ton of 𝐩𝐞𝐧𝐚𝐥𝐭𝐲 𝐦𝐨𝐧𝐞𝐲 💰 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲'𝐬 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧. 👀

 

Screenshot 2025-11-16 at 10.39.39 AM.pngScreenshot 2025-11-16 at 10.40.11 AM.png

𝐊𝐞𝐲 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬:

SLA breach prediction and suggestions
Near breach alerts
Auto-prioritization (depending on the use case)
Comprehensive breach dashboard
Daily SLA health report
Configuration Panel

You can find more about the SLA Guardian below.

 

Medium Blog Link:  https://medium.com/@servicenowdigest/slaguardian-11299e7544c9 

 

LinkedIn Post: https://www.linkedin.com/feed/update/urn:li:activity:7395694690185998338/ 

 

YouTube Video below:

 

Manal  AQUIL
Tera Contributor

Dear ServiceNow Community Members and ServiceNow Build Agent team,

 

Let me introduce myself, I am just another SN - dev and my name is Manal who is currently going gaga over AI capabilities in ServiceNow 🥊.

 

I have just completed the build and deployment of scoped application and I named it "Engagement Hub" using BuildAgent as part of #BuildWithBuildAgent Challenge.

 

Now, Let me tell you about BuildAgent. It is Now Assist’s agentic AI tool designed to help us in building and deploying full-stack applications through a simple conversational interface using natural language prompts.

 

Hence, I call it developer’s buddy 😎

 

Now the main assignment !

With just natural language prompts in BuildAgent, I have designed my app, which is built for three personas:

 

HR

Employees

Leadership

 

Now, lets see the features of my app - “Engagement Hub”

 

1. This application provides an interface for HR to create various engagement events such as birthday celebrations, town halls, CSR initiatives, and wellness activities.

 

2. Employees will receive notifications and they can register for events, and can browse all ongoing engagements.

 

3. Employee will also have the option to submit anonymous feedback—whether it’s about work culture, grievances, or compliments.

 

4. This application additionally enables employees to create fundraising campaigns to support colleagues or their dependents in times of critical illness.

 

5. Another feature allows leaders and managers to recognise and appreciate employees directly on this platform. Based on recognition trends, the portal will highlight the “Employee of the Month”

 

Now, let me walk you through the UI of the application:

 

1. It consists of a header, displaying counts of ongoing events, recognitions, and submitted feedback etc .

 

2. Also, at the top, we have tabs for creating events, recognising employees submitting anonymous feedback, and creating support groups or fundraising campaigns. Employees can also create hobby or interest-based groups to collaborate and connect with others

 

3. Then we have widget highlighting upcoming events and the Employee of the Month.

 

4. We have Quick-action buttons at the bottom for direct navigation to events.

 

5. Then, Detailed views of each event.

 

6. And we have tagline at the bottom that reflects the purpose of this application: “Together we celebrate, support, and grow.”

 

Now, To summarise, I believe employee engagement is very important for collaboration and building a culture of continuous feedback and support within an organisation. and Hence the my app “Engagement Hub” is indispensable for any enterprise .

 

Now, Let me take the mic 🎤and give a sales pitch .

If you see the UI/ UX of my app vs my competitors app. My app has an edge because I refined my prompts, wiped my instance multiple times to make UI/ UX different than my competitors as I am an Artist outside ServiceNow and hence, I tried to display my creative knack  .

i.e Dark background with colourful buttons and quick links which justifies the name of my app “Engagement Hub” .

 

Additionally, before starting the application build. I brainstormed to identify business problem that my app can solve and it should have features which even Servicenow OOB modules/ applications doesn’t have yet. Example — A platform to submit anonymous feedback, monitor Employee of month, Create fundraising campaign to support for colleague in bad times ( even Employee Center PRO doesn’t have these 😉)

 

Last but not the least, Build Agent indeed build my app but I was the thinker, designer /artist and the reviewer. Hence I lead the AI agent ( which justifies Human in Loop tagline )

 

So dear, partners and customer, lets buy the licence and ServiceNow do send me royalty 🤩

 

Now let me change the gear and tell you the tech part :

Technical Design of the application:

  • Events Table - Manage cultural events, CSR activities, town halls, training sessions
  • Event Registrations - Track who's attending, collect feedback and ratings
  • Recognition Programs - Submit and manage employee recognition and awards
  • Anonymous Feedback - Secure employee feedback system with auto-generated anonymous IDs
  • Employee Milestones - Track birthdays, anniversaries, promotions, certifications
  • Support Groups & Fundraising - Manage wellness groups, learning groups, and fundraising campaigns

Role-Based Security System:

  • x_79686_engagement.employee - Basic participation access
  • x_79686_engagement.organizer - Event and group management capabilities
  • x_79686_engagement.manager - Recognition approval and feedback oversight
  • x_79686_engagement.admin - Full administrative control

Business Logic & Automation:

  • Anonymous ID Generator - Automatically creates secure anonymous IDs for feedback
  • Auto-numbering - Systematic numbering for events (EV), recognition (REC), feedback (FB), support groups (SG)
  • Data Validation - Proper field validation and referential integrity

 

I have used used below prompts to build this application:

Note - Prompt 1, Prompt 2, Prompt 3 have initial prompts that kicked off my BuildAgent and after these prompts it designed and created my application, tables, fields, Business rules, role, ACLs .

 

Prompt 4 and Prompt 5 gave the life to app .. These prompt designed UI/ UX of my app and created modules and application menu to display Data Model .

 

Prompt 1:

Build an application called Engagement Hub to manage cultural events, CSR activities, town hall meetings, recognition programs, anonymous feedback by employees, Employee birthday & anniversaries, and fundraising to support colleagues in critical illness and also to find similar support groups for wellness and learning.

 

Prompt 2:

Fix the remaining type issues and complete the build

 

Prompt 3:

Provide me links to all the tables

 

Prompt 4:

Create a UI for HR to create event, send invitations for birthday, anniversaries, and CSR activities, recognition and This UI will help employees to register for event and submit anonymous feedback and raise fund for colleagues to support in critical illness and appreciate other colleague and this UI should also forecast the event about to happen and display top rated employees of the month based on feedback and recognition. Theme should be attractive to make employees want to register . A vibrant cultural engagement theme UI with bright, glowing colours on a dark background to create an engaging aesthetic user experience .

 

Prompt 5:

How to navigate application menus and modules of this application. If it is not created. Create Application menu with name - Engagement Hub and show all modules under this application which redirects to the all the main tables created for this application.

 

Challenges:

I built this application on my fourth attempt because I was refining my prompts to ensure the app could be created with fewer prompts. This required wiping the previous instance and claiming a new one so I could start again with the full set of 10 prompts.

Additionally, in some attempts where the application was successfully deployed, I wasn’t satisfied with the UI/UX. When I asked BuildAgent to revert or modify the existing UI, the results didn’t meet my expectations, so I had to rebuild both the application and the interface again.

 

Learnings:

This challenge and the way I resolved it has helped me understand that AI will always require a human in the loop.

 

https://www.linkedin.com/posts/manal-aquil-032ab9b9_buildwithbuildagent-activity-7395714591491579904...

 

 #BuildWithBuildAgent

 

Last but not the least, 

 

Dear Build Agent team 
Let me take the mic and give a sales pitch -  (since, I wanna get featured in app gallery 🧡)

If you see the UI/ UX of my app vs my competitors app. My app has an edge because because I refined my prompts, wiped my instance multiple times to make UI/ UX different than my competitors as I am an Artist outside ServiceNow and I tried to display my creative knack 🥳
i.e Dark background with colourful buttons and quick links which justifies the name of my app “Engagement Hub” 


Additionally, before starting the application build. I brainstormed to identify business problem that my app can solve and it should have features which even ServiceNow OOB modules/ applications doesn’t have yet. Example — A platform to submit anonymous feedback, monitor Employee of month, Create fundraising campaign to support  colleagues in bad times ( even Employee Center PRO doesn’t have these 😉) Last but not the least, Build Agent indeed build my app but I was the thinker, designer /artist and the reviewer. Hence I lead Build agent( which justifies Human in Loop tagline 🤭 )

 

Landing Page/ UI  part -1Landing Page/ UI part -1Landing Page/ UI  part -2Landing Page/ UI part -2Event TabEvent TabUI to Create eventUI to Create event

Recognition TabRecognition TabUI to submit recognisionUI to submit recognisionFeedback TabFeedback TabUI to submit anonymous feedbackUI to submit anonymous feedbackSupport Groups TabSupport Groups TabUI to create Fundraising campaignUI to create Fundraising campaignUI to create Art groupUI to create Art groupSN Q & A support groupSN Q & A support group

 

 

 

nikhil kamlekar
Tera Contributor

Hi @laurentapia ,


Earlier participated in #BuildWithRPA, #BuildWithCreatorStudio and now #BuildWithBuildAgent.

I feel excited to be the part of ServiceNow Ecosystem in where it gives us opportunity to participate in these kinds of challenges.


Thank you for the #BuildWithBuildAgent challenge!
This Build Agent in the #ServiceNow is the game changer. Based on the provided prompt, it will be able to generate the data into the tables and do the creation of UI action and something. 
The following steps: I've provided below prompt:

Prompt: Create a app: House Hopper for seller to post their property then buyer to buy the property and it should have the below entities: a) Sq. yards b) price c) landmark d)seller contact number should have UI Action, it should navigate to call to seller e) Area f) facing etc. e) Type of house f) Floor g) Water connection: Corporation or Borewell. Create sample 5 seller properties to view as a buyer. 

The below validations execute and create required data in ServiceNow, once data exists then we can ask for to build Dashboard.

nikhilkamlekar_3-1763276430678.png

 

Then it created the following data:

1) Scoped Application: House Hopper

2) Table: Property Listings with columns 

The list view:

nikhilkamlekar_9-1763278257356.png

 

 

The form view:
nikhilkamlekar_4-1763276981729.png

 

3) UI Action: Call Seller
nikhilkamlekar_0-1763275908334.png
The final dashboard & Validation Results:
nikhilkamlekar_7-1763277376680.png

The filtering conditions can also apply:

nikhilkamlekar_8-1763277513534.png

If we Click on 'Call Seller' then it will open the dialog box, in where buyer can copy the contact number:

nikhilkamlekar_0-1763278975539.png

 

Note: 

I) If we are updating the field column name then it wouldn't reflect in Dashboard, we have to ask Build Agent to do it.

 Thanks, you ServiceNow for the challenge! and it gave me and others to explore on this new feature.
Here is the LinkedIn post link: https://www.linkedin.com/posts/nikhil-kumar-kamlekar-9b81a5200_buildwithrpa-buildwithcreatorstudio-b...