G'day, Community! If you're an Australia-based practitioner, or just love a good excuse to visit Sydney, mark your calendar because World Forum Sydney is coming up next week, and the Community team is...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 20...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting acces...
Be honest: how do you answer "when was this sub-prod last cloned?" today? If the answer involves logging into four instances, a spreadsheet, or pinging whoever cloned it last, this post is for you. Mu...
Help shape the future of PDIs We’re working on the roadmap for Personal Developer Instances (PDIs), and we want it to reflect what matters most to you—the developers who use them to learn, build, te...
Hi Community, In one of my recent ServiceNow implementations, I worked on enhancing the My Approvals experience in Service Portal. This time, I wanted to take it a step further and share the implement...
One small but useful change in the ServiceNow Australia release is the new Read-only options for dictionary fields. might be lil older but sharing it anyways. Previously, when we marked a field as rea...
Have you ever received a sys_id and been asked to investigate a record, but had no idea which table it belonged to? One of the most common troubleshooting scenarios in ServiceNow is receiving a sys_id...
In my last blog, From Form to PDF: Building a Record Export Button, I showed how a single UI Action can turn any record into a formatted PDF using PDFGenerationAPI. That’s well but question is: "This ...
G'day, Community! If you're an Australia-based practitioner, or just love a good excuse to visit Sydney, mark your calendar because World Forum Sydney is coming up next week, and the Community team is...
There is an ask that sounds very common but confuses a lot of developers when they face it for the first time. A user opens a record, clicks a button, and gets a PDF copy of that record. All the impor...
Update: July 27, 2026 The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait. All develope...
ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows Se...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 20...
Once Upon a Monday Morning… Alex is a dispatcher at a mid-sized utilities company. Every Monday begins the same way. Alex opens Dispatcher Workspace and is greeted by dozens of work order tasks, inclu...
Those of you who are fans of the graphic novel 'Watchmen' or Terry Pratchett's book 'Thud' would recognise the phrase "Quis custodiet ipsos custodes?" Who watches the watchmen? In this case it's Servi...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting acces...
Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-i...
In ServiceNow Portal (Service Portal / Employee Center), if you want to show language-based error messages without much custom development and as close as possible to OOTB (Out of the Box), use Messag...
The Zero Copy Connector for ERP reads it live and writes back to SAP, straight from Flow Designer, remote tables, scripted APIs, and AI Agents. No middleware to stand up, no copy to keep in sync. If y...
What is actually blocking your clone? The Hidden Culprits When the individual user MFA flag is false but the clone still fails, the issue is usually caused by one of three modern platform security con...
Hi everyone,Following up on the previous post I shared last week — the Bulk UI Policy Actions Update Set is now available for anyone who wants to use it. What it solves:If you've built UI Policies for...
I read an article where the central message was automation. It was written by @laszloballa here on the Community, and the title is: We Automated the Most Boring Part of Backlog Creation (And You Can T...
on:
The End of NowLLM : Closing an In-House Era
on:
Event Management source Push Heartbeating
