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Shamma Negi
Kilo Sage
Kilo Sage

Hi All,

 

Today I would be covering how we can create or automate building flows with a single click:

 

ServiceNow® GenAI solutions are designed to meet this moment. The GenAI capabilities in this latest release help unlock the potential of customers’ existing workforces and power experiences that were previously unimaginable.

 

 

Flow generation, for example, accelerates workflow automation using GenAI to generate workflow blueprints. The new solution helps admins and developers convert plain text into low-code workflows, freeing them from building flow automation from scratch and speeding up development at scale.

 

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ServiceNow’s GenAI experiences, in more workflows to provide even better customer experiences. Now Assist in Virtual Agent delivers a more natural, conversational chat experience for both customers and employees. The result is increased deflection rates, better self-service, and fast, more relevant support.

 

With Now Assist for Field Service Management, customers can simplify data entry and summarize work orders. This is a game changer for technicians in the field.

 

 

Hope this helps you.

 

I hope this article helpful. Please mark it as helpful and bookmark if you like it.

 

Regards,

Shamma Negi