If there's one thing the IoT does, it's generate data. And that data can do remarkable things: like transmit temperatures from vaccine storage containers; measure farmland moisture levels; monitor your heartbeat; and secure your family's safety with smart home security systems. What's more, IoT data can be a massive benefit to your bottom line.
Originally aired: September 28, 2021 8:00 AM PT
- 00:00 Welcome and introductions
- 02:59 Agenda and announcements
- 08:54 IoT Bridge, Connected ops, and more explained
- 28:42 Demo
- 50:45 Takeaways
- 52:07 Resources
- 52:57 Questions
Links Mentioned
- ServiceNow Custom Spoke Creation 2
- NodeRed (Overview)
- ServiceNow Connected Operations
- ServiceNow Custom Spoke Creation (TechNow)
- NodeRed (Govee flow)
- ServiceNow Custom Spoke Creation
- Now at Work 2021
Featured Experts
Jeremy Duncan is a Platform Architect on the Workflow Design Studio team at ServiceNow. Jeremy is an Enterprise Architect with over 16 years of IT and Service Management experience. His experience and certifications span across retail and manufacturing with focuses on hardware, software, and information security specialties and is a ServiceNow Certified Master Architect. He has done many implementations in both the Enterprise Federal and Commercial spaces since 2011 and brings a breadth of platform knowledge that aids him in sound architectural decisions. He achieved his B.B.A. at MTSU and majored in Information Systems. He spends his free time fighting crime as a volunteer certified police officer in North Nashville since 2012 and enjoys family time, camping, with his wife and kids!
Chuck Tomasi is a Sr. Developer Advocate for ServiceNow. He is a computer science major with over 35 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, makes appearances on Live Coding Happy Hour, created dozens of fit for purpose custom applications, and co-hosts the ServiceNow series "TechNow".
Kreg Steppe is a Sr Staff Enterprise-wide Apps/Sys Developer within ServiceNow Training and Certification developing and supporting cloud training infrastructure. He specializes in developing integration solutions, automating repeatable processes and Cloud Management in ITOM. Kreg's prior experience includes operating his own ISP, developing web applications in PHP, network integration, managing network support, Application Development on cloud based networks, DNS and email server maintenance. He is a Linux enthusiast and enjoys Photography.
Questions and Answers
Do we have recording of the session, i joined late… can we use alexa to do IoT
-- Ujjwal Jain
Yes. You can download a copy of the slides via the resource panel located in the lower right corner of your screen. You will be receiving an email from the host a couple days after the event with a link to the recording which includes slides and audio. Th
-- Marvin V2 Producer
How fast is the IoT bridge (latency) when it comes to ,monitor devices?
-- Peter Persson
Hi Peter, With the exception of any network latency between the device and IoT Bridge, near real time is the expected time.
-- Jeremy Duncan
this is awesome, but I have a meeting in 4 min. so having to depart early, thank you for this content and visionary perspective, appreciate it and looking forward to more!!
-- Megan Grieshaber
Megan, we'll have the full video posted on YouTube in a couple days. Thanks for joining.
-- Chuck Tomasi
How do we ensure the security of the input device. To prevent points of entry for digital threats?
-- Jason Winnett
Hi Jason, data entry into Connected Ops is encrypted and protected both at transit and at rest. In transit is always via SSL over HTTPS and at rest is using native security mechanisms of the database. Regarding security on the device itself, we rely on th
-- Varun Hariharan
How does the IoT devices become CIs/assets? Does it go through the IRE engine?
-- Erik Gardner
you can use it and/or discovery to bring those iot devices to cmdb classes we need for the configurations to work.
-- Varun Hariharan
Hello Team, May I know how long it takes to setup the configuration for connected operations for each device (specifically with ServiceNow). I am wondering the level of effort that would be needed to setup a 100 devices.
-- Jayesh Mohan
Hi Jayesh, contingent to safe harbor notice, we are working on an upcoming feature that enables onboarding of as many devices as you intend to have in your application within a few minutes/an hour to the max. It also depends on if all those 100 devices sh
-- Varun Hariharan
