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Operational solutions for insight from IoT data

Connected Operations

Turn your data into action to quickly get value from your IoT investments.

Connected Operations

Monitor and manage your critical infrastructure. Turn products into services by connecting IoT data with business context and digital workflows.

Revolutionize your operations and services.

Capabilities that scale with your business

Connected Operations includes end-to-end capabilities to transform your business operations.

IoT Bridge

Connect data from your IoT devices and run rules to monitor assets.

IoT Rule Builder

Create rules without writing code to detect issues in near-real time.

Operations Incident

Manage incident response, surface critical data, and act quickly across remote teams.

Connected Operations Workspace

Monitor assets and coordinate response across teams from a single workspace.

ServiceNow connected operations capabilities
ServiceNow latest release fuels business resilience

What’s new in the Paris release

Fuel business agility and resilience with the Now Platform Paris release. Drive growth, strengthen business continuity, and enhance employee productivity.


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See how you can break down silos and drive customer loyalty by connecting digital workflows with Connected Operations, Customer Service Management, and Field Service Management.

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