G'day, Community! If you're an Australia-based practitioner, or just love a good excuse to visit Sydney, mark your calendar because World Forum Sydney is coming up next week, and the Community team is...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 20...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting acces...
G'day, Community! If you're an Australia-based practitioner, or just love a good excuse to visit Sydney, mark your calendar because World Forum Sydney is coming up next week, and the Community team is...
There is an ask that sounds very common but confuses a lot of developers when they face it for the first time. A user opens a record, clicks a button, and gets a PDF copy of that record. All the impor...
Update: July 24, 2026 We are continuing to work to restore access to affected PDIs. We will provide another update early next week, or sooner if the status changes. No action is required at this time....
ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows Se...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 20...
Once Upon a Monday Morning… Alex is a dispatcher at a mid-sized utilities company. Every Monday begins the same way. Alex opens Dispatcher Workspace and is greeted by dozens of work order tasks, inclu...
Those of you who are fans of the graphic novel 'Watchmen' or Terry Pratchett's book 'Thud' would recognise the phrase "Quis custodiet ipsos custodes?" Who watches the watchmen? In this case it's Servi...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting acces...
Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-i...
In ServiceNow Portal (Service Portal / Employee Center), if you want to show language-based error messages without much custom development and as close as possible to OOTB (Out of the Box), use Messag...
The Zero Copy Connector for ERP reads it live and writes back to SAP, straight from Flow Designer, remote tables, scripted APIs, and AI Agents. No middleware to stand up, no copy to keep in sync. If y...
What is actually blocking your clone? The Hidden Culprits When the individual user MFA flag is false but the clone still fails, the issue is usually caused by one of three modern platform security con...
Hi everyone,Following up on the previous post I shared last week — the Bulk UI Policy Actions Update Set is now available for anyone who wants to use it. What it solves:If you've built UI Policies for...
I read an article where the central message was automation. It was written by @laszloballa here on the Community, and the title is: We Automated the Most Boring Part of Backlog Creation (And You Can T...
Hey Community Sharing something I built that I think a few of you will find genuinely useful.---The ProblemCreating UI Policy Actions in ServiceNow requires you to go one-by-one through every variabl...
As part of your organization's ServiceNow Governance framework, we have all heard of the three boards listed below. 1. Executive Steering Board The Executive Steering Board exists to provide executive...
As organizations continue to expand self-service capabilities, virtual agents have become a critical component of the employee and customer experience. With the introduction of generative AI, ServiceN...
I'm Forrest Falk, a ServiceNow Certified Master Architect (CMA). In this post, I'll share practical insights from a CMA's perspective on what an MCP Server is and what its tools do. This is part of a ...
The ServiceNow Developer Experience Research team is looking to conduct 75-minute in-person research sessions in Paris from June 29 to July 1 about upcoming developer AI features. Feedback from the se...
You might already know about this tool, but if you don't, here's a handy little ServiceNow feature that's worth keeping in your developer toolkit: the JavaScript Executor. It's one of those utilities ...
on:
ServiceNow University's AI Learning Days: Real Ski...
on:
Event Management source Push Heartbeating
on:
How to backup your Personal Developer Instance (PD...
on:
ServiceNow's JavaScript Executor
