Video: NOWCommunity Live Stream - Behind the Answers - Before query business rules

[Chuck Tomasi]

Watch this episode, based on a recent customer experience, to learn how to use before query business rules to help shape the way your users see their data and some things to be aware of that may surprise you.

Episode topics include:

• Business rule basics
• Using before query business rules to improve the user experience
• Caveats of using before query business rules

Code snippets can be found in the GitHub repository.

References:

• Learn JavaScript on the Now Platform
• ServiceNow Developer Site
• ServiceNow Developer meetups
• Book: No-Code Apps For Dummies
• Docs: How Business Rules Work
• Docs: Example business rule scripts (Paris)
• Docs: About before query business rules
• Share: Loaner request system

Community Live Stream is a show for ServiceNow admins and developers who want to go beyond getting answers in the community. Gain insight and knowledge from the experts about how those answers are obtained and apply them to your role to be more effective. Find us on YouTube and Twitch.

Watch live Mondays and Thursdays at 2PM UTC