Yokohama! Integration Landscape - New Web Service REST APIs

[ersureshbe]

The 'Yokohama' Release introduces several new Web Service REST APIs that are set to enhance the integration landscape. These newly introduced APIs are designed to facilitate and support your integration efforts.

Yokohama REST API Details:

AI Assets API
AI Assets API provides endpoints to retrieve, update, and create several types of AI assets, such as systems, data sets, prompts, and models.

AWA Offer Work API
The AWA Offer Work API provides an endpoint to assign or transfer work items to agents.

Continuous Integration and Continuous Delivery (CICD) Update Set API
The CICD Update Set API provides methods to create, retrieve, preview, commit, and back-out an update set.

lead API
The lead API provides endpoints that enable you to create, update, and query/retrieve marketing leads and their associated lead line items from an instance.

openframe API
The openframe API provides endpoints that provide Contact Center as a Service (CCaaS) the ability to create and update interaction records without using the Operation Handler.

Sales Agreement API
The Sales Agreement API provides methods for creating a new sales agreement and retrieving an existing sales agreement of a given sys_id.

For further insights into its relationship with the table, as well as details regarding the payload and response, please consult the provided link for additional information.

https://developer.servicenow.com/dev.do#!/reference/api/yokohama/rest/

#yokohama #RESTAPI #WebServiceAPIs #integration #TableAPIs

Regards,

Suresh.