1.Need Help in the Workflow

[nameisnani]

Hi Team , 

I have a requirement in one of the catalog item . 

There is one catalog item,'xyz.'' In that we have 2 fields , 

When ever ' Related catgory ' ( Select box )is selected = Applications

And ' Application Name '  ( Reference field ) is selected = ServiceNow Production . After Line Manager approval it should goes to ServiceOwner approval . It should happen only when this conditions matches.

Note :- Here 'applcation name' field is reference field . 

Note :- Apart from Servicenow production selected in Application name , it should not ask for Service owner approval .

If I use Switch it is not working .

can anyone please help me with this request . How to fullfill this condtions .

Please provide screenshots for this configurations .

[Brad Bowman]

So when you tested this, the executed context shows it staying at the Switch activity, or it's finished but neither next activity is active, or it is following the Applications path but you only want it to for one Application name?  Switch should work for the first condition, but it's not the best since there's only two possible paths.  An If activity would be cleaner.  If the next activity should really be another Approval - User activity instead of a Catalog Task for this scenario then that can come right out of the previous approval and you can specify the two conditions in the When to Run section.