Hello.
I have created two custom workspaces for approvals in our ServiceNow instance, Xanadu patch 9. I am controlling access to the workspaces using a module entry where the module only appears for users in the respective groups.
Everything works correctly in the dev environment. However, pushing it to our test environment and impersonating the specific users, group 1 users are able to access the workspace for group 1. But group 2 is not able to access the workspace for group 2.
I have attempted to create various types of ACLs from the workspace settings page to ensure group 2 should have access to the workspace with no joy. I then removed all ACL's where no role is required to access the workspace, only the module. I also created an entirely new workspace, with no ACL's and no roles required to access it, but nothing is working for the second workspace.
Thanks in advance for any assistance.
