A related list "XYZ" is visible on the form but I can't find its Relationship record

kdivyanshu
Tera Contributor

A related list "XYZ" is visible on the form but I can't find its Relationship record. Did anyone come across with the same issue in past?

4 REPLIES 4

SakshamSahu
Tera Contributor

Hi @kdivyanshu 

 

Check for an Implicit Relationship

ServiceNow automatically creates related lists when a table contains a reference field to the current table.

To check:

  1. Go to System Definition > Tables.
  2. Open the XYZ table.
  3. Look for any field that references current table.

If this helps you, please mark this as Helpful!

Swapna Abburi
Mega Sage
Mega Sage

Hi @kdivyanshu 

Every related list may not have a Relationship record, it could be referenced directly as well.

 

please go to Related lists for that table.

You may see multiple records with different views. Open the one that belongs to the view you are looking for.

under related list entries, you can see if it is directly related or coming from relationship table.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@kdivyanshu 

Is there any field on the related list table which points to your main table?

If yes then it's a direct relationship and not a defined one.

Right Click and Configure List Control and you will know if it's a defined relationship as it will show you the sysId of it

This sysId you can search in Relationships table

AnkurBawiskar_0-1741176387365.png

 

AnkurBawiskar_1-1741176423692.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

 

I checked using Configure List Control and there is not a defined relationship as it is not showing the sys id of it. Is there any way, I can rename the name of the Related list?