A role not present in license_role table will consume a license?

Vivek81
Tera Contributor

A role which is not present in license_role table will consume a license?

Thanks.

5 REPLIES 5

Harish KM
Kilo Patron
Kilo Patron

Hi any role which grants access Users to edit,create,write will consume fulfiller license.

and any user who can approve in servicenow will consume approver license.

It is best to reach out with your servicenow account management to discuss about license since each companies agreement will be different with Servicenow

Regards
Harish