About the error against cross-scope access policy

[Masashi Katsumo]

Dear all,

I engaged the attached err during using ServiceNow.

If possible,Please let me know the explanation of the forrowing error.
Or,It is glad to me the documentation explained against this error is shown.
Best regards,

[Samaksh Wani · Accepted solution]

Hello @Masashi Katsumo 

It means that you are doing some operation from one scope to another, thats why it is restricting the operation.

suppose you have 1 UI action on form having x application scope, and with its help you are creating a record on the table which is in Y application, In this scenerio this issue will come up.

To resolve this below are the following steps :-

Navigate > All > System Applications > Application Restricted Caller Access.

Into the records filter out,

• Using the target scope - the application scope in which you are creating record.
• Source Type :- UI Action.

after you got the record, update the status allowed from restricted.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Masashi Katsumo]

Dear Samaksh

Your advice was great helpful to me!

I have confirmed my status,it wat not "Allowed".

I am going to change status and attempt to work.

Best Regards,

Katsumoto