ACL to check logged in user company and ticket created user company

[User662839]

Hi All,

I have a requirement. 
if the logged in user is a member of "X" company then he should only be able to see tickets created by"x" company users , that means logged in user  should only have access to tickets created by the same company users.

 I know i can accomplish this by using ACL. i have tried different ways but it's not working.

Can any one assist me with this.

Thanks in Advance.
 

[rad2]

Try adding the javascript:gs.getUserID() in the condition builder at the bottom of the ACL. Please find sample screenshot below

For more information on how ACLs are evaluated - https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/contextual-securit...

Hope this helps!!

[rad2]

Hi,

In the condition builder, you can select the company of the user object with the help of show related fields option ex;

in the condition to compare with the company, you can use 'javascript:gs.getUser().getCompanyID()'

Hope this helps!!

[rad2]

Hi,

If this answer has helped you, kindly mark correct / helpful

[Rahul Kumar17]

Hi,

U can write the ACL with the condition.

more information for ACL then go for this link.

https://community.servicenow.com/community?id=community_article&sys_id=81222dbadb762f802e8c2183ca961...

Thanku