Active workflow - colors on activities

[palmen]

When looking at an active context for a workflow, what does the brown color indicate on an activity?

We have a problem with one of our scripts in a workflow that has stoped working and it's marked with this brown color, does this mean the script isn't running at all?

Everything was working in the workflow until Eureka release from what I can see. The day after Eureka release the script has never been executed from the workflow.

[Kalaiarasan Pus]

Brown - Cancelled

Blue - executed

Green - running

Red - error

[palmen]

Thanks for the input kalai

Any idea why the Run Script is cancelled?

var licenseTicketNeeded = false;
//Get the requested app
var app = new GlideRecord('cmdb_ci_service');
if (app.get(current.cmdb_ci.sys_id)) {
   licenseTicketNeeded = app.u_license_ticket;
}


//Create ticket
if (licenseTicketNeeded) {
   var ticket = new GlideRecord('ticket');
   ticket.initialize();
   ticket.u_ticket_type = '3'; //SRQ
   ticket.u_reported_by = '8d972c1be0b3d000d562365733965855'; //ServiceNow (autocreated)
   ticket.u_task_for = current.request.requested_for;
   //Set correct cmdb attribute on the ticket
   if (app.sys_class_name == 'u_cmdb_ci_service_app') {
           ticket.u_application = app.sys_id;
   }
   else if (app.sys_class_name == 'u_cmdb_ci_service_system') {
           ticket.u_system = app.sys_id;
   }
   else {
           ticket.cmdb_ci = app.sys_id;
   }
   ticket.short_description = 'Ny användare har givits tillgång till applikation: ' + app.getDisplayValue();
   ticket.assignment_group = app.u_assignment_group_license;
   ticket.assigned_to = app.u_assigned_to_license_ticket;
   var msg = "Ticket is created from " + current.number;
   ticket.work_notes.setJournalEntry(msg);
   ticket.contact_type = 'self-service';
   ticket.u_axf_category = 'Mjukvara';
   //Save the ticket
   var ticketSysID = ticket.insert();
   if (ticketSysID) {
           current.work_notes.setJournalEntry(gs.getMessage('License ticket created for this request item ') + ticket.number);
           current.update();
   } 
}
else {
   current.work_notes.setJournalEntry(gs.getMessage('No license ticket needed for this system/application.'));
   current.update();
}

The only thing that is changed in the script when going to Eureka is line 30. It has been changed to the following (no idea why it's changed). Can this be the reason for the script to be cancelled?

ticket.work_notes = msg;

[Kalaiarasan Pus]

I don't see the activity's end point connected anywhere. Can you first connect the end point and try and see if that works?

[palmen]

It doens't help, we've got several activitys where the end point isn't connected in other workflows.

When I connected it to "End" I still get the same result